layarPrivacy Policy

This page describes what we collect when you use layar and how we keep that data protected. We at layar take your privacy seriously. We collect only the information we need to operate our platform, process your transactions, verify your identity, and comply with legal obligations. We do not sell your data to third parties, and we do not use it for marketing purposes without your consent.

Our privacy practices reflect our commitment to transparency. When you create a layar account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or play our live-dealer tables and sportsbook markets, we collect specific data about those activities. We explain below what we collect, how we use it, who has access to it, and what rights you have over your information.

If you have questions about our privacy practices, contact our support team in Jakarta, Surabaya, Bandung, Medan, or Semarang. We respond in English and Indonesian during business hours.

What We Collect on layar

We collect personal information when you create a layar account. This includes your full name, date of birth, email address, phone number, and residential address. We use this information to verify your identity, process your account, and comply with anti-money-laundering regulations. We also collect information about your gaming activity—which games you play, how often you play, your session history, and your account balance.

When you deposit or withdraw funds on layar, we collect payment information including your payment method, transaction amount, and timestamp. We do not store your full payment card details or bank account numbers; our payment processors handle that data directly. We retain transaction records for accounting and regulatory purposes.

We also collect technical information about how you access layar—your IP address, browser type, device type, and operating system. We use this data to detect fraud, prevent unauthorized access, and improve our platform's performance. We may also collect information about your location based on your IP address, which helps us verify that you are accessing layar from a permitted jurisdiction.

How we use your data on layar

We use your personal information to operate layar and provide our services. This includes creating and managing your account, processing deposits and withdrawals, verifying your identity, and responding to your support requests. We also use your data to detect and prevent fraud, to comply with legal and regulatory requirements, and to improve our platform.

We do not use your data for marketing purposes unless you explicitly opt in. We do not send promotional emails or SMS messages without your consent. If you receive unsolicited marketing from layar, contact our support team to opt out.

Third-party processors and our layar data sharing

We use third-party service providers to process payments, verify identity, and host our platform. These processors have access to your personal information only to the extent necessary to perform their services. We require all processors to maintain strict confidentiality and to use your data only for the purposes we specify.

Our servers may sit outside your jurisdiction. Your data may be transferred to and stored in countries other than Indonesia. By using layar, you consent to this international data transfer. We maintain the same level of data protection regardless of where your data is stored.

We may disclose your information if required by law, court order, or government request. We will notify you of such requests unless legally prohibited from doing so. We may also share your data with other gaming operators or regulatory bodies if necessary to prevent fraud or comply with legal obligations.

Your rights regarding data on layar

You have the right to access your personal information held by layar. You can request a copy of your data by contacting our support team. We will provide your information within 30 days of your request. You also have the right to correct inaccurate information—if your address or phone number changes, you can update it in your account settings.

You have the right to request deletion of your data, subject to legal and regulatory requirements. We may retain your information for a period after account closure to comply with anti-money-laundering laws and to resolve disputes. You also have the right to object to certain uses of your data, such as marketing communications.

We at layar believe that your data belongs to you. We collect only what we need, protect it carefully, and respect your rights to access and control it.

Our layar Security and Cookie Practices

We protect your data using industry-standard encryption and access controls. Our servers use SSL/TLS encryption to secure data in transit. We restrict access to your personal information to authorized layar employees and contractors who need it to perform their duties. We maintain physical, electronic, and procedural safeguards to prevent unauthorized access, alteration, or destruction of your data.

We use cookies and similar tracking technologies on layar to remember your login preferences, track your session, and analyze how you use our platform. Cookies are small files stored on your device that help us provide a better experience. You can disable cookies in your browser settings, but this may limit your ability to use layar fully. We do not use cookies to track you across other websites.

We also use analytics tools to understand how users interact with layar. These tools collect information about which pages you visit, how long you stay, and what actions you take. We use this information to improve our platform and user experience. We do not use this data to identify you personally.

Data retention and account closure on layar

We retain your personal information for as long as your layar account is active. If you close your account, we retain your data for a minimum of five years to comply with anti-money-laundering regulations and to resolve disputes. After this period, we delete your information unless we are required by law to retain it longer.

If you request account closure, we will process your request within 30 days. We will return any remaining funds to your registered payment method. We will delete your personal information from our active systems but may retain transaction records for regulatory purposes.

Changes to our layar privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or by posting a notice on layar. Your continued use of layar after such changes constitutes your acceptance of the updated policy.

For questions about this privacy policy or our data practices, contact our support team. We are committed to protecting your privacy and responding to your concerns promptly.