layarTerms of Use

We at layar operate a gaming and sportsbook platform available in jurisdictions where local law permits. These terms set out the conditions under which we provide access to our live-dealer tables, slot games, sportsbook markets, and esports coverage. By creating an account on layar, you agree to these terms and acknowledge that our services are subject to your local jurisdiction's regulations.

Our platform supports deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. We enforce account verification requirements, maintain transaction records, and process withdrawals according to our standard timelines. We do not offer our services in jurisdictions where online gaming is prohibited by law.

This document outlines your rights and responsibilities as a layar member, our policies on account management, deposits, withdrawals, and dispute resolution, and the legal framework under which we operate.

Account Opening and Eligibility on layar

To open an account on layar, you must be of legal age in your jurisdiction and reside in a region where our services are permitted by law. We require you to provide accurate personal information, including your full name, date of birth, email address, and phone number. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. If you suspect unauthorized access, contact our support team immediately.

We reserve the right to verify your identity using government-issued documents, utility bills, or other proof of address. This verification process protects both you and layar from fraud and money-laundering risk. Our support team in Jakarta, Surabaya, Bandung, Medan, and Semarang can guide you through the verification process in English or Indonesian. Verification typically completes within 24 hours of submission.

You may not open multiple accounts on layar. If we detect duplicate accounts linked to the same person, we will close all accounts and forfeit any funds held in them. You also may not use layar if you are subject to sanctions, are on a government watchlist, or are prohibited from accessing online gaming services in your jurisdiction.

Our layar deposit policy

We accept deposits through multiple payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers. Deposits are processed immediately upon confirmation from your payment provider. We do not charge deposit fees. Your funds are held in a segregated account and remain your property until you choose to withdraw them or forfeit them through gaming activity.

We do not offer fixed bonus amounts or guaranteed promotional offers. Any promotional offer we advertise is subject to terms and conditions, which we display clearly at the time of offer. We reserve the right to modify or withdraw promotional offers at any time. Bonus funds, if offered, are subject to wagering requirements and may have restrictions on which games you can use them on.

Withdrawals and our layar payment process

You may withdraw funds from your layar account at any time, subject to account verification and minimum withdrawal amounts set by our payment partners. Withdrawals are processed to the same payment method you used to deposit. If you deposited via mobile banking, your withdrawal will return to local payment; if via bank transfer, it will return to the same bank account.

We may place a hold on your withdrawal if we detect suspicious activity, if your account is under review, or if we require additional verification documents. We will notify you of any hold and explain the reason. Holds typically last 24-48 hours. If you believe a hold is unjustified, contact our support team to dispute it.

Withdrawals are final once processed. We cannot reverse a withdrawal or redirect funds to a different account. Ensure your payment details are correct before submitting a withdrawal request.

Gaming rules and dispute resolution on layar

All games on layar—live-dealer tables, slots, sportsbook markets, and esports—operate under published rules. We display these rules clearly in each game's help section. By playing, you agree to abide by these rules and accept the outcomes as final. We do not reverse game results except in cases of technical error confirmed by our technical team.

If you believe a game outcome is incorrect or a technical error occurred, contact our support team within 24 hours with your transaction ID. We will investigate and respond within 48 hours. If we confirm a technical error, we will credit your account with the correct payout. If we cannot confirm an error, the original outcome stands.

For disputes involving deposits, withdrawals, or account access, we follow a three-step process: first, we gather information from you and our records; second, we investigate and determine the facts; third, we notify you of our decision and any remedial action. This process typically takes 5-7 business days. Our decision is final and binding.

We at layar maintain transparent records of all transactions and game outcomes. If you have a question about your account, we can provide documentation to clarify what occurred.

Our layar Policies and Legal Framework

We reserve the right to suspend or close your account if you violate these terms, engage in fraudulent activity, use prohibited payment methods, or access layar from a restricted jurisdiction. If we close your account, we will return any remaining funds to your registered payment method within 30 days. We will not refund losses incurred through gaming activity.

These terms are governed by the laws of the jurisdiction in which layar is registered. Any dispute arising from these terms or your use of layar will be resolved through binding arbitration, not through court proceedings. By using layar, you waive your right to pursue legal action in court.

We do not offer our services in jurisdictions where online gaming is prohibited by law. You are responsible for verifying that access to layar complies with your local regulations. If you access layar from a restricted jurisdiction, we may close your account and forfeit your funds.

For questions about these terms, contact our support team via live chat, email, or phone. We respond in English and Indonesian during business hours. These terms were last updated in the current year and may be modified at any time. We will notify you of material changes via email.